While business leaders often recognize the day-to-day value of language training, quantifying its overall ROI in financial terms remains a challenge.

This report draws on research with 1,300 training decision-makers in large multinational companies. It evaluates how developed and embedded language programs are, and maps this ‘maturity level’ against company-wide business metrics including profitability, innovation, expansion into new markets, and employee engagement.

The findings confirm a strong and widening relationship between language program maturity and business performance. This edition also provides new insight into what enables programs to progress to higher maturity, with the effective use of AI and personalization emerging as increasingly important differentiators.