Program Management
Our efficient program management ensures a seamless experience for everyone involved: learners, training managers, HR leaders, and IT.
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Our comprehensive program management gives you complete control, total visibility, and peace of mind for your language training programs.
Support every step of the way
Global and local support for HR managers, giving you a single point of contact for all your needs.
Measurable results & performance tracking
Track your employees’ progress and course completions in real time, all from your LMS.
Seamless integration & account set-up
Integrates with any LMS system, offering instant account creation & SSO for learners.
Unique student academic advisor service
Student support in 16 languages via live chat, emails, and calls, including onboarding.
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Your dedicated point of contact from our global Customer Success team offers full project support in your language, 24/7.
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We partner with you to become an extension of your team in designing, implementing, and reporting on our shared projects.
Stay in complete control of your program with our intuitive Customer Reporting Center. Receive instant overviews of the latest progress, helpful prompts and reminders of next steps, and view your learners’ progress in detail. Watch your investment translate into real business results.
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Learners can access their language training directly from your LMS/LXP, increasing adoption rates.
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Access up-to-date learning data directly in your systems, for comprehensive project visibility.
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Including information security (27001), quality assurance (9001) and safe data storage (GDPR/global compliance)
Learners can speak to our team of trained language academics to guide them through the educational process of our programs.
Academic support in 16 languages
Via live support chat (11-second response time), emails, and calls
Full support with learner onboarding & course completion
Step 1
Set objectives
Language program design aligned with company strategy
Learner objectives set per role
Step 2
Assess & analyze
Worldwide and Company-wide assessment & survey
Skills-gap analysis by role
Step 3
Tailor
Personalized project plan to meet objectives
Communication activities, learner events, and reward campaigns
Step 4
Deliver & report
Seamless delivery so your teams can focus on strategy
Quarterly review meetings and mid-term partnership review
Our work with the world’s leading organizations has earned global recognition for its impact, quality, and innovation. We also partner with the world’s top educational bodies to ensure continued research and growth as language educators, as well as innovation in pioneering learning technology.
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2x Gold award for Learning Provider of the Year and Best use of AI in Learning, and silver in the 'Innovation in Learning Platform' category.
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2026 Bett Awards finalist for Transformational Impact in education.
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Gold Award winner for Excellence in Technology - "Best personalised Learning Platform".
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2025 winner of the Fast Company Next Big Things In Tech in the 'International' category.
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Gold awards for best learning platform implementation (2025) and best public sector project (2023).
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2025 Winner for best integrated AI Education Ecosystem.
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2025 winner for the EdTechX Award for driving meaningful innovation in education and language learning.
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Silver Award for most innovative use of AI in education and best AI-powered learning solution.
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Cultural Impact Winner of Apple’s 2024 App Store Awards.
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Winners of the British Council’s prestigious ELTons Digital Innovation in Language Learning Award.
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2x Gold awards in 2023 in the ‘Future of work’ and ‘Diversity, Equity & Inclusion’ categories for our work with McDonalds.
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Gold award for excellence in practice for professional development for our impactful work with ArcelorMittal.
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Partnership with the Department of Linguistics, creating the EF Research Lab for Applied Language Learning.
Longest-held international quality assurance and security accreditations.
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We work with many clients in highly regulated industries such as Finance, the Public Sector, Automotive, Aerospace, and Defense. We run security reviews throughout the software development lifecycle and regular third-party assessments.
Safe data storage
We use a highly accredited and resilient cloud provider and guarantee full transparency of our data-processing activities.
Privacy
We provide multiple data storage options to meet GDPR and worldwide data privacy requirements.
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