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This webinar explores how companies can make best use of AI to facilitate communication, and why it matters to both employee performance and wellbeing.
Tuesday 29th April 2025
Live webinar now on-demand
Key takeaways
1. Communication goes beyond speaking the same language or using the right tools, and requires a level of mindfulness around geographic and even generational cultural difference.
2. The role of training and constant dialogue is vital - cultural and AI literacy will make a huge difference to how effectively AI tools are used in communication, as well as how the implementation of such tools at an organizational level will be received by employees.
3. Context is king - AI is everywhere, but business leaders need to make sure that the right tools are being used for productive and positive outcomes.
4. The human element of communication and managing teams must remain at the forefront. HR leaders are also responsible for ensuring that the use of AI tools does not become too transactional by focusing only on efficiency, not enough on well-being.
This webinar, featuring AI and communication experts as well as HR leaders from the world’s top organizations, will explore how companies can make best use of AI to facilitate communication, and why it matters to both employee performance and wellbeing.
Chief Academic Officer, EF Corporate Learning
Dr Christopher McCormick is an international education specialist with over 30 years of experience in developing global competence. He helps professionals build trust, cultural sensitivity, and skills for intercultural communication.
Christopher has designed and delivered training solutions with a global dimension for clients across a range of sectors.
As a lifelong explorer and the spouse of a diplomat, Christopher shares his passion for discovery as a facilitator and coach to encourage curiosity.
Christopher grew up in Texas, then later studied and worked in New Orleans, Paris, Monterrey, Austin, Boston, Shanghai, London, Zug, Lucerne, Colombo, Phnom Penh, Beijing, and Bangkok. He obtained a PhD in Applied Linguistics from the University of Texas at Austin, and he has served over 25 years in executive roles for EF Education First and as an adjunct faculty member of Hult Ashridge Executive Education. He is currently Chief Academic Officer of EF Corporate Learning, focusing on innovation in learning design and technology for large scale language instruction. He also holds a Certificate and Diploma in Coaching from the University of Cambridge, where he taught on the coaching qualifications.
Christopher is based in Bangkok and London.
President, EF EdTech
Lee is a 2x BAFTA award winning technology leader with 25 years global experience. He has created & developed successful platforms, products and devices at world-leading companies incl. Nintendo, Microsoft, Xbox & EF Education First for B2C, B2B & Enterprise verticals.
With operational leadership experience in USA, Europe, UK and China; Lee has a successful track-record delivering strong ROI through a process of innovation, team leadership, product strategy, world-class execution & effective P&L management.
Lee currently leads Product, Platform, Hardware and Content for EF, focused on language, academic, cultural exchange and education travel programs that provide life changing experiences for global citizens around the world.
Lee is based in China
Learning HR Ops Sr. Director, PepsiCo
With over 20 years of experience in HR, talent, and organizational development, Anna is passionate about creating and executing strategies that align human capital with business goals and initiatives. As the Learning HR Ops Sr. Director at PepsiCo, she is responsible for the whole learning LATAM operation, including engagement, design, delivery, and admin support, as well as basic talent management processes.
Anna’s main focus is on digitization of learning and creating an exceptional learning experience via usage of multiple integrated platforms, video gaming, and virtual simulators. She is also leading a comprehensive learning transformation to create new capabilities and support the achievement of the business overall strategy. Additionally, she is a coach, trainer, and human development facilitator with a strong academic background in psychology and HR MBA. She has worked in different countries, leveraging from cultural differences, and leading successfully international and local teams with substantial organizational impact.
Anna is based in Mexico.
Head of Learning Delivery Transformation, Global Learning & Development, Ericsson
Protima is a learning leader and a subject matter expert with over 23 years of experience in the learning domain. She has proven capabilities in engaging stakeholders, participants, and the executive team to build and deploy efficient learning environments – a space where the organization’s vision towards growth and excellence is met with an effective end-to-end employee learning experience.
In her current role as Head of Delivery Transformation in Global L&D at Ericsson, she has customised delivery systems to make learning accessible across geographies, while also transforming learning delivery to suit the post-COVID workforce’s needs – all this has been achieved with the focus on the organization’s learning needs with respect to the critical skills requirement for their journey to success. Her key achievements in the role include significant reductions in learning expenditure through effective supplier management for the organization, and the development of an Amazon-like Learning Marketplace which enables customers to make an informed choice.
She is a PROSCI certified change practitioner, and her career journey has enabled her to work with cutting-edge technologies in the learning space, from SMAC stack to AI and VR/AR solutions. Diversity and Inclusion form a key aspect of the ethos of the organizations she has worked with so far. She was the diversity champion for her organization and has worked effectively towards creating a balance within the organization.
Protima is based in India.
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