An industry lens on proving value and driving results
Online
What does high-impact L&D look like today?
Tuesday 9th September 2025
Live webinar now on-demand
Video chapters
[00:00] Welcome and meet the panel
[06:32] L&D challenges and the role of language
[10:38] Skills for the future
[32:42] AI for practice and human support
[39:54] Measuring impact and proving value
[50:41] Leadership buy-in and closing remarks
Key takeaways
1. Treat English as a working tool for global collaboration. English proficiency and culturally aware communication are foundational for global teams, in the same way that a computer or phone can be essential for performing a role. HR and L&D leaders can support this by investing in targeted upskilling and setting shared norms (speaking clearly, minimizing slang) for clear collaboration.
2. Design for skill flux: learn, unlearn, relearn. With the shelf life of skills shrinking to two years or less, organizations need to enable continuous development. Protecting time for learning, enabling internal mobility and versatility, and fostering curiosity help employees adapt as roles evolve.
3. Use AI to scale practice, paired with human support. AI-powered language training provides unlimited, non-judgmental opportunities for practice, feedback, and role plays. Human-led approaches such as peer learning, mentoring, and coaching ensure skills are contextualized and sustained.
4. Measure learning impact through behavior change and pilots. Go beyond satisfaction scores by assessing observable changes through manager and peer feedback, alongside objective measures such as language levels. Small pilots can demonstrate value and build the case for scaling.
Our speakers
This webinar, featuring leaders in learning and development from the world’s top organizations, will explore how companies can prove the value of and drive results through high-impact L&D programs.
Ben M. Hope
Senior Vice President – GTM, EF Corporate Learning
With nearly 20 years working in the EdTech space, Ben brings a deep understanding of what makes learning ‘stick’ and what drives motivation among learners. His background in sales leadership is shaped by this foundation, with a focus on developing high-performing teams and nurturing future sales leaders.
Ben is based in London, United Kingdom.
Véronique Junqua-Salanne
Global Talent Director, Vallourec
With extensive experience leading talent development initiatives across four continents, Véronique has worked with multinational companies in the energy, construction, and technology sectors. She is passionate about developing people within multicultural environments and aligning workforce strategies with long-term business success.
Véronique is based in Paris, France.
Rodrigo Souto
Human Resources Director, IBM Brazil
Rodrigo is an experienced global HR leader with a career spanning nearly three decades at IBM. He has held senior roles across Brazil, the Middle East, and Asia, and brings deep expertise in HR strategy, business transformation, and cross-cultural leadership.
Rodrigo is based in São Paulo, Brazil.
