Online

Not all AI is created equal: Why some learning programs see impact and others don’t

An expert-led webinar exploring the opportunities and challenges of effective AI implementation in L&D programs


Wednesday 25th February 2026

Live webinar now on-demand


Video chapters


[00:00] Welcome and meet the panel


[03:51] Research round-up on the current landscape of AI in L&D


[07:51] Moving beyond content and admin in AI use cases



[18:15] The gap between what L&D leaders value and current practice


[22:05] Practical examples of skills-building AI


[43:16] AI sentiment at the CEO and employee level


Key takeaways


1. AI adoption has passed an inflection point, with over 90% of organizations now using AI in workplace L&D in some capacity.


2. Current use is still heavily focused on content creation and administration, while use cases for learning delivery and skills development show room to grow.


3. AI offers an opportunity to leverage large volumes of proprietary data, to enable more personalized, skills-focused development.


4. While there is high interest and often investment in AI at the leadership level, employee usage remains relatively low, suggesting a culture change is needed to ensure organizations can reap the benefits of their tools.


Our speakers

This webinar, featuring leaders in learning and development, will explore the opportunities and challenges of implementing effective AI in L&D programs.

Donald H Taylor

Founder and Lead Researcher, the L&D Survey Series

A recognised commentator and thinker in the fields of workplace learning and supporting technologies, Donald is committed to helping develop the learning and development profession. 

He has chaired the Learning Technologies Conference in London since 2000 and writes and speaks world-wide about Learning and Development (L&D). 

His annual L&D Global Sentiment Survey, started in 2014, provides a unique perspective on L&D trends from over 100 countries. 

He chairs the Workforce Development board for VC firm Emerge Education, and invests in, and advises, several EdTech start-ups. 

From 2010 to 2021, he chaired the Learning and Performance Institute. He is the author of Learning Technologies in the Workplace, a graduate of Oxford University and in 2016 was awarded an honorary doctorate by Middlesex University in recognition of his work developing the L&D profession.

Marcelo Cioffi

People Leader Partner and Member of the Executive Committee, PwC Brazil

With extensive experience in auditing and consulting across various sectors, Marcelo’s professional journey includes 2 years in Detroit, United States, and 3 years in Salvador, where he worked on projects throughout Brazil’s Northeast region.

He believes in combining human ingenuity with the best of technology to generate extraordinary results for businesses and society, as well as education and inclusion as driving forces for economic development.

Ben M. Hope

Senior Vice President, EF Corporate Learning (Host)

As a life-long professional in the education space, Ben seeks to help people understand one another, discover new alternative ways forward, and become more adaptable at the various stages of change.

Ben is strong believer that technology adapted to support human connections can create life changing learning experiences for anyone.

Maddie Diaz Stevens

Head of Product, EF Corporate Learning

Maddie leads product strategy and innovation for EF Education First’s global B2B learning solutions. With a focus on applying cutting-edge technology to deliver measurable impact for organizations, she has been at the forefront of developing AI-powered tools that scale personalized learning and drive business outcomes.