When Culture Doesn't Translate

As our professional lives become increasingly global and digital, we face challenges to build trust and project authenticity through layers of language, culture, and even technology.

Global employees are called upon to work, learn, collaborate and express their own values often in someone else's language, and in a virtual space. Language skills are essential but not enough on their own: self-awareness and cultural sensitivity are key to demonstrating empathy and understanding.

This 60-minute session with Dr Christopher McCormick will invite you to explore how effective intercultural communication can drive inclusion and encourage meaningful interaction.

Topics will include:

• Blind spots and hot spots: where cultural misunderstandings happen

• The benefits (and limits) of language fluency

• Emotional intelligence on a global scale

• Coaching skills that can help

• Self-awareness and reflecting on experience