Online event
How HR leaders ensure fair and equitable digital transformation across their organization.
Watch our on-demand webinar
Speakers: Dr Sona Sherratt, Jess Tres, Yumi Takahata, Donald H Taylor and, Fernanda Pacheco
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[00:00] Meet the speakers
[01:40] Why does inclusion matter in AI adoption?
[08:45] Yumi Takahata from Deloitte APAC - Perspectives on the ground
[16:20] Psychological safety in digital transformations
[21:10] Fernanda Pacheco from Fiserv Brazil - Perspectives on the ground
[29:30] Is AI replacing or encouraging learning?
[35:25] Donald H Taylor, researcher in L&D - Perspectives on ground
[39:46] Q&A
Will the AI revolution benefit your employees equally?
Every major technological shift has reshaped the way we work. From the rise of the internet to cloud computing and the digital-first transformation, organizations have been the first to react when technology-driven opportunities arose.
But the speed and power of the latest digital revolution in AI have led to an uneven response from users; early adopters are already using AI in almost all areas of their work, while others are yet to even take their first steps with AI tools.
Faced with these future skills gaps that risk increasing divisions in their teams, now is an opportunity for HR leaders to influence digital transformation.
Tune in to hear our expert panel explore how to provide employees with the tools, guidance, and confidence to develop AI skills for the future.
What we learned
AI adoption is being driven from the bottom up; consumers are leading usage rather than organizations. This means that identity and background may have an outsized impact compared to previous digital transformations.
Data contains historic bias, but the future of data will be shaped by those using AI today. AI usage will, in turn, continue to shape us and how we work and live.
Inclusive practices invite everyone to have a voice, which is all the more powerful in the era of AI, since new and fast-moving technologies require a workforce that will question and challenge output.
Different groups in the workplace are experiencing AI in their own way, particularly those working in a second or third language. But those experiencing communication friction are showing signs of increased digital literacy and learner mindset.
Global organizations are beginning to embed AI in their DEI strategies, recognizing its potential to widen or reduce divisions in their teams.
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The combined expertise of our panel brings decades of practical experience in people leadership to this event, as well as an extensive academic background studying the dynamics of leadership in global companies.
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Faculty, Hult Ashridge Executive Education
Sona's interests are focused on the development of executive leadership and organizational culture, particularly focusing on underpinning high performance with psychological safety, inclusive leadership, and learning agility.
She is interested in working to support long-term sustained culture change through individual learning and behavior change. She designs courses which balance classroom discussion and interactive theory building with practical examples and experiential simulations.
VP of People, Efekta Education
Jess Tres leads the people strategy at Efekta Education, bringing a strong focus on building a positive, inclusive, and high-performing company culture. With a career rooted in HR and people leadership, Jess plays a key role in shaping the employee experience at Efekta, fostering a culture of connection and collaboration, and ensuring that people remain at the heart of the company’s growth.
Jess believes that great company cultures are built intentionally through trust, open communication, strong relationships, and a genuine commitment to helping people thrive. She has spoken publicly about the importance of sponsorship, creating space for different voices and ensuring that women have genuine opportunities to develop and lead.
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Senior DEI Manager, Deloitte APAC
Strategist, practitioner, and keynote speaker in Diversity, Equity & Inclusion (DEI) with a recognized track record of awards, thought leadership, and industry eminence.
Leading comprehensive DEI strategies and initiatives, with deep expertise in communication, policy implementation, organizational culture, and social impact.
Born, raised, and educated in Japan, with a globally developed career spanning centers of excellence, professional services, global mobility consulting, corporate planning, and communications.
Currently seconded to Bangkok since December 2025.
Researcher and Chairperson at Emerge Education and Learning Technologies Conference
With a career spanning nearly 40 years, I have chaired influential platforms such as the Learning Technologies Conference, fostering innovation and knowledge sharing in organizational learning and technology. My mission is now to advance the L&D profession by supporting the next generation of leaders and enabling growth within the industry - by creating and sharing research into what's happening in our field.
L&D leaders frequently ask me to talk to their teams about what's happening, providing a sense of clarity in the current confusion about how to work well in L&D today and the future.
As the Network Chair at Emerge Education, I collaborate with a global community of thought leaders to empower early-stage founders redefining the future of work and learning.
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Senior VP of HR, Fiserv, Brazil
A professional with over 20 years of experience across diverse industries, spanning all Human Resources subsystems, Corporate Communications, ESG, and Diversity & Inclusion, as well as strategy diagnosis, development, and implementation; culture alignment; individual and organizational development; and change management. Currently leading the HR LATAM division of Fiserv, a FinTech company.
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